Acceda, mantenga y haga crecer su cuenta desde aquí.
Buscar
Contacto
Enviar un caso
La forma más directa de ponerse en contacto con el experto adecuado sobre su problema. Respuestas en un plazo de 48 horas.

¿Está utilizando la versión más reciente de RingCentral?
Actualice su aplicación ahora para distrutar de la experiencia de usuario más reciente, seguridad mejorada y una calidad de llamada óptima.

Release Notes > RingEX Core
Release Notes

RingEX Core

Stay up to date with the latest features, improvements, and bug fixes for RingEX Core.

Version 24.4.2

Release dates: December 2, 2024 - December 11, 2024

Admin

  • Call queue and site call handling templates allow admins to create custom rules in bulk for updating incoming call routing during company holidays and special events.

Version 24.4

Release dates: October 30, 2024 - December 11, 2024

Admin

  • Admins can now bulk delete unassigned extensions in Service Web.
  • Admins and end customers (Service Web MyExtension users) now have the ability to set caller ID for all phones or features at once.
  • Identifies Bring-your-own Devices (BYOD) as “BYOD” instead of “Purchased” devices across different fields in Service Web
  • Admins can now view Beetexting licenses in their account and can assign these licenses to respective users in Service Web.
  • Admins can also purchase Beetexting licenses via Service Web, however by default this feature will be turned off, and will be enabled later.

Call Handling

  • Customers can now set Caller ID Name (CNAM) on a per-number, per-site, or company-wide basis.
  • Better guidance and tools to help CNAM registration with the Free Caller Registry
  • Disable the ability for call queue members to change "Accept queue calls" availability status
  • Ability for Avaya J100 series phone users to change call queue status from the phone
  • Customers may now configure phone numbers to receive incoming SMS text messages without TCR registration.

Hardware and Firmware

  • Update to the default behavior for Mitel phones to prevent incoming intercoms/pages from automatically placing an active call on hold on the receiving phone. When there is an active call, the phone treats an incoming intercom call like a normal call and plays the call warning tone.
Archiv0
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.