Desktop & web
Using the live transcription feature in the RingCentral Video desktop app
Last updated on October 22, 2021
Live transcription is the process by which speech or audio is converted into a written text document. This feature is available on the RingCentral desktop and mobile app.
With the live transcription feature, you can:
- Easily catch up on the meeting even if you joined late.
- Follow a conversation and search for specific keywords during the meeting.
- Notify participants once the live transcription starts.
- Download the transcript as a text file.
Note: Only hosts or moderators can start or pause the live transcription. Participants will not see the live transcription until the host or moderator starts it.
Starting a live transcription
- While in a meeting, tap the More button, then Start transcription.
- Once the live transcription starts, it will appear on the right of the meeting screen. A red note icon will appear at top right if a live transcription is in progress.
Pausing and starting a live transcription
- Click the Pause icon at top right of the transcript window to pause the transcription.
- To resume transcription, click Start.
Searching for keywords in a live transcription
To search for a specific conversation, type in the keyword in the search bar.
Downloading a live transcription as a text file
To download the live transcription, click the download button at the right.
Viewing and hiding a live transcription
You can hide the live transcription at any time by clicking the More button and then Hide transcript or simply click “x” on the Transcript window in the upper right corner. To resume viewing, click the More button and then View transcript.
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