Adoption & Usage: Device Type widget on the
Overview dashboard | RingEX

Last updated on September 01, 2021
A user’s experience with a communication product is heavily influenced by the device on which they use it. The Device Type widget provides data about the types of devices used. The pie chart shows the distribution percentage of usage across desktop, mobile, and hardphone.
Device Type widget.
Hovering over each portion of the pie gives you the usage percentage for the particular device.
Device Type widget details.

Using the Device Type chart

Understanding your users' device preference for RingCentral products helps you streamline your focus area for hardware and software upkeep, as well as the RingCentral client applications. In some cases, it may also help you redirect your employees’ habits towards the devices of your choice.
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