Please review and update your billing contact information to ensure you receive all crucial billing information, updates, and notifications.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > Engage Digital > January 2024
Release Notes

RingCentral Engage Digital | January 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 2024.01.31

Release Date: January 31, 2024

  • Allowed the import of ads from Instagram channel (Beta)
VERSION 2024.01.29
Release Date: January 29, 2024
  • Added a permalink to the LinkedIn user profile in the identity card
VERSION 2024.01.26
Release Date: January 26, 2024
  • Added "content_id" and  "retry" and improved the behavior of "created_at" to send the original date in Channel SDK payload
VERSION 2024.01.23
Release Date: January 23, 2024
  • Improved display of categories with long names by adding a tooltip
VERSION 2024.01.22
Release Date: January 22, 2024
  • Added identity_group_id into conversation and content API calls and in the Webhook payload
VERSION 2024.01.17
Release Date: January 17, 2024
  • Improved masking of customers PII on agent's created content (beta)
VERSION 2024.01.08
Release Date: January 8, 2024
  • Released Facebook Recommendations under Facebook channel settings
  • Added a new permission "Reply to conversations assigned to another user" in Roles and permissions
  • Added a tooltip display for case numbers under messages in Inbox view and Routing mode
© 1999-2022 RingCentral, Inc. All rights reserved.
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.