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Release Notes > Engage Digital > January 2024

Release Notes

RingCentral Engage Digital | January 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 2024.01.31

Release Date: January 31, 2024

Allowed the import of ads from Instagram channel (Beta)

VERSION 2024.01.29

Release Date: January 29, 2024

Added a permalink to the LinkedIn user profile in the identity card

VERSION 2024.01.26

Release Date: January 26, 2024

Added "content_id" and "retry" and improved the behavior of "created_at" to send the original date in Channel SDK payload

VERSION 2024.01.23

Release Date: January 23, 2024

Improved display of categories with long names by adding a tooltip

VERSION 2024.01.22

Release Date: January 22, 2024

Added identity_group_id into conversation and content API calls and in the Webhook payload

VERSION 2024.01.17

Release Date: January 17, 2024

Improved masking of customers PII on agent's created content (beta)

VERSION 2024.01.08

Release Date: January 8, 2024

Released Facebook Recommendations under Facebook channel settings
Added a new permission "Reply to conversations assigned to another user" in Roles and permissions
Added a tooltip display for case numbers under messages in Inbox view and Routing mode

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