Please review and update your billing contact information to ensure you receive all crucial billing information, updates, and notifications.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > MVP Core > May 2021
Release Notes

RingCentral MVP Core | May 2021

Stay up to date with the latest features, improvements, and bug fixes for RingCentral MVP Core.
Version 21.2
Release Date: May 6 through July 1
  • Company Call Handling Redesign
    • Route company calls to different touch points without having to go through a complex setup process.
  • Search for users by their email address
  • Simplified addition of users
    • Choose user types, add and enable users in a single step to enhance efficiency. 
  • Enterprise portal for federated accounts
    • Federated accounts management is an enterprise portal that allows administrators to provision, manage and search across multiple RingCentral account instances in a company.
  • Added Global Office countries; Greece, Estonia, Slovenia, and South Africa
  • Thailand dial plan
Phones and Devices
  • Yealink T33G for purchase in US, Canada, and UK
  • Poly Trio 8300 for purchase in US, Canada, and UK
    • Assisted Provisioning (for Germany & France)
  • Zero Touch Provisioning (ZTP) for more Poly models (for US, Canada, and UK customers)
  • Redirection & Provisioning Service (RPS) for Yealink (for US, Canada, and UK customers)
  • Cisco 7821, 8811
    • Assisted provisioning only
Call Handling
Call queue remote member management
  • Administrators, call queue managers & call queue members now have two status controls to increase speed of answering incoming calls while improving call queue productivity
Version 21.2.1
Release Date: May 14 through July 9
  • Bug fixes
Version 21.2.2
Release Date: May 28 through July 20
Call Handling
Call queue pickup
  • Allows calls waiting in a call queue to be picked up by pickup group members after being notified of the exceeded ‘alert’ time.
Group call pickup
  • Group pickup users receive notification when someone is calling a group member and can answer each other’s calls from their own device.
Phones and Devices
Poly Trio 8300
  • Assisted provisioning is supported in France and Germany.
© 1999-2022 RingCentral, Inc. All rights reserved.
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.