RingCentral Mobile App | May 2020

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Mobile App.

Release Date: May 2020

What's New

Group MMS
- With this feature, customers will be able to send group text messages from within the RingCentral app.
Bulk text message
- Customers will soon be able to send text messages individually to many recipients at once.
Internal message support
- Internal users of the RingCentral app will be able to send messages to call queues and other extensions that cannot receive SMS texts.
Public teams support
- This enhancement will allow users to easily search and join public teams on mobile.
Failed message notification
- Messages that were not sent will appear at the bottom (most recent) of the conversation instead of inline as before.
Do Not Disturb (Android)
- All RingCentral phone calls and video calls will now be automatically silenced when your phone is set to Do Not Disturb.
Link preview
- Soon users will be able to disable link previews in the mobile app.
Click-to-dial from voicemail transcripts
- A ringing status has been added to Queue Monitor and Agents Count widgets under Live Reports. This offers queue supervisors added granularity on each step of a call in a queue.