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Release Notes

RingCentral Mobile App | May 2020

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Mobile App.
Release Date: May 2020
What's New
  • Group MMS
    • With this feature, customers will be able to send group text messages from within the RingCentral app.
  • Bulk text message
    • Customers will soon be able to send text messages individually to many recipients at once.
  • Internal message support
    • Internal users of the RingCentral app will be able to send messages to call queues and other extensions that cannot receive SMS texts. 
  • Public teams support
    • This enhancement will allow users to easily search and join public teams on mobile.
  • Failed message notification
    • Messages that were not sent will appear at the bottom (most recent) of the conversation instead of inline as before.
  • Do Not Disturb (Android)
    • All RingCentral phone calls and video calls will now be automatically silenced when your phone is set to Do Not Disturb.
  • Link preview
    • Soon users will be able to disable link previews in the mobile app.
  • Click-to-dial from voicemail transcripts
    • A ringing status has been added to Queue Monitor and Agents Count widgets under Live Reports. This offers queue supervisors added granularity on each step of a call in a queue.
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