After your webinar hits an 8-hour mark, attendees will automatically be sent to the waiting room or redirected to the thank you page with an error message.
Affected environments
RingCentral Webinar.
Cause
The max duration of a webinar is 8 hours. When the 8-hour time limit is exceeded, the attendees will go into the waiting room or the webinar will be automatically terminated.
Resolution
Please make sure you end the webinar before the 8-hour time limit.