Téléchargements
Communauté
État du système
FR
Australia
En
Canada
En
Canada
Fr
France
Fr
Germany
De
Italy
It
Singapore
En
Spain
Es
Portugal
Pt
United Kingdom
En
United States
En
Connexion
Déconnexion
RingEX
Message
Video
Phone
Rooms & Connector
RingCX
Contact Center
FR
Australia
En
Canada
En
Canada
Fr
France
Fr
Germany
De
Italy
It
Singapore
En
Spain
Es
Portugal
Pt
United Kingdom
En
United States
En
RingEX
Message
Video
Phone
Rooms & Connector
RingCX
Contact Center
Téléchargements
Communauté
État du système
Connexion
Déconnexion
Home
>
Engage Digital
>
Admin
User and role configuration | RingCentral Engage Digital
Agent configuration
Intro to agent configuration
Creating an agent
Updating agent permissions
Importing an agent from RingEX
Assigning roles to agents
Enabling Escalate to Video for an agent
Managing agent identities
Updating agent profiles
Editing agents in bulk
See more Knowledge Base articles >>
Teams
Intro to teams
Creating teams and adding users
See more Knowledge Base articles >>
Roles and permissions
Intro to roles and permissions
Managing roles and permissions
See more Knowledge Base articles >>
Presence statuses
Intro to presence statuses
Configuring presence statuses
See more Knowledge Base articles >>
Agent capacity
Intro to agent capacity
Managing agent capacity
See more Knowledge Base articles >>
Facebook
Twitter
LinkedIn
État du système
Services juridiques
Préférences relatives aux cookies
Informations sur les cookies
Ne pas vendre ni partager mes données personnelles
Avis de confidentialité
Nous contacter
© 1999-2022 RingCentral, Inc. Tous droits réservés.
Close X
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.