Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Click here if you only need to receive SMS messages.
Need SMS help? Our dedicated SMS/TCR team is here for you.
Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.
Stay up to date with the latest features, improvements, and bug fixes for RingCentral web app.
Version 25.1.30
Release date: March 2025
What’s new
MMS new content types: Send MMS with additional content types as attachments (PDF, WEBP, 3GP, MOV, QT, WEBM, WMV, FLV, OGG, OGA, OGX, CSV, ICS, WAV, AVI, TXT, CSV).
Version 25.1.30
Release date: March 18-24, 2025
What’s new
SPAM Voicemail screening: Take greater control of incoming calls with real-time voicemail screening. Listen to voicemails as they’re recorded and decide whether to answer, block, or ignore the call.
Call queue SMS recipient: Assign SMS recipients for call queues to send and receive text messages on behalf of their queues (phased rollout).
Keyboard shortcuts for pop-out conversations and bookmarks: Pop out a chat window or open your bookmarks with new keyboard shortcuts.
Pop out conversation: Ctrl+Shift+P (Windows), Command+P (Mac)
Open Bookmark page: Alt+B (Windows), Command+B (Mac)
Improvements
Keypad improvement: The keypad stays visible while an incoming call is ringing.
Version 25.1.20
Release date: February 24 - March 2, 2025
What’s new
Message replies: Replies to messages are now grouped into a single thread. This makes it easier to track conversations, review message history, and save space in your conversations.
Voicemail notes (limited release): View a quick summary of your voicemail transcript. Review key points and tasks at a glance to stay organized.
Audio tone when call ends: You’ll now hear an audio tone to notify you that a call has disconnected before you take action to end it.