Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

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Release Notes > Desktop and Web App > November 2020

Release Notes

RingCentral Desktop and Web App | November 2020

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.

VERSION 20.4.20

Release Date: 11/12/2020

What's New

React with emojis
- Use funny emojis to comment on a post.
Text formatting toolbar
- Edit and format your messages to look the way you prefer, using bold, bullets, and more.
Team events calendar
- Organize and view your team events by day, week, or month.
Directed call pickup
- Teammates can now answer the phone for coworkers that are unavailable if admins have setup the call pickup permissions.
Message data export
- Admins can now export conversation data to preserve communications used for compliance in regulated industries, such as financial services."
Improved guest control
- Admins can now restrict employees from adding guests to their internal conversations.
Modify team events
- All users can now edit or delete team events.

Improvements

Improved stability, video calls, and screen share quality.

Coming Soon

Edit and sync your user profile
- Easily synchronize your updated profile between RingCentral apps. (Admins control user permission to update fields.)

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