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Release Notes

RingCentral Desktop and Web App | June 2023

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.
Version 23.2.30
Release Date: June 2023
  • App layout refresh
    • One size doesn’t fit all: meet a new workspace optimized for multitaskers. Customize your menus, shrink or pop out windows, and gather all your voicemails, texts and faxes into a unified inbox.
  • A new layout for the Message tab
    • Experience an improved look and feel that simplifies viewing, sorting, and handling conversations. The improved layout makes it easier to write new messages and save bookmarks and offers quick access to essentials like sorting messages by folders or recents. It also introduces new settings to suit your preferred workflow.
  • Deskphone pairing
    • Pair your deskphone with your RingCentral app to use the app’s rich features. When you make or answer calls, audio will go through the paired desk phone.
  • Spam call blocking
    • Mark annoying callers as spam and we'll automatically block them for you and report as spam. You can unblock callers at any time.
  • New help center
    • The place to find answers, resolve issues, and explore resources like articles, videos, and training. You can go there to discover new features to help you get the most out of RingCentral.
  • Personal call handling 
    • New call rule design makes it easy to setup how your calls are handled. Create custom call rules from your desktop and mobile apps.  Activate and manage your call rules from anywhere.  Admin Portal Phone settings have been updated to align with desktop and mobile apps.
  • Sync shared contacts
    • Sync your Microsoft 365 or Google shared directory contacts and add them to your company directory for easier communication.
  • The global search dialog
    • Hide the sections in full search which do not have matched results.
  • Save custom status flow
    • Pick a status and update immediately without additional click.
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