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Release Notes > RingEX Core > September 2024

Release Notes

RingEX Core | September 2024

Stay up to date with the latest features, improvements, and bug fixes for RingEX Core.

Version 24.3.2

Release dates: August 29 to September 20, 2024

Global

Dial-Plans and BYOC available in the following countries:
- Morocco
- Trinidad and Tobago
Full support (merchandisable):
- Yealink T34W - Available for all global countries
BYOD with assisted provisioning (non-merchandisable):
- SNOM M500 - Available for all global countries - New - Multi-User Configuration
- Yealink W76P and W79P - Available for all global countries - New - Multi-User Configuration"
In all flows where the user has the opportunity to provide their emergency service address for the UK, Informatica service will now be used to validate the input address before accepting and saving the information
Support sending of the user's emergency address information for pBYOC numbers to the PSAP for 911 calls where RC carries the call to the Emergency Service

Admin

Admins now have the ability to prevent the use of site numbers as caller ID for each user on the account using caller ID restriction settings in Admin Portal

Version 24.3

Release dates: August 1 to September 10, 2024

Admin

Admins now have the ability to retrieve Purchased and Included calls via call log download/delivery settings.
Admins now have self-serve access to the Windows Desktop msi file in Admin Portal.
System will now hide 988 call logs from ServiceWeb (Admin Portal) in US/Canada due to the sensitive nature of 988 short code (Suicide & Crisis Lifeline)

Call Handling

When someone answers an incoming call that is simultaneously ringing multiple endpoints and coworkers, other persons see ‘Answered Elsewhere’.
Additional commonly called UK short codes are now available:
- 195 (Directory Enquiries for people with disabilities)
- 105 (National Power Outages)
- 159 (Suspected Bank Fraud Line)

Global

In ServiceWeb, administrators can now enable or disable Special Rate numbers in the UK and EU

Hardware and Firmware

Following headsets are available for purchase or rental subscription via DaaS in Admin Portal in US
- Jabra Engage 65
- Poly Blackwire 5220
- Poly EncorePro 725
- Jabra Biz 1500
- Jabra Biz 2300
- Jabra Engage 50
- Poly Blackwire 3320
- Poly EncorePro 715
Certify and make available for purchase Yealink T34W
Support multi-user config for Yealink W76P & W79P - BYOD/Assisted Provisioning only.
- Committed features: Corporate Directory, Park Location, Outbound Paging
Increase the default Time-to-Dial for ATAs from 3 seconds to 5 seconds for the following device models:
- Cisco ATA191/192, Poly OBi302
Certification of latest SNOM firmware 10.1.175.10 for the following models
- SNOM D715 Desk Telephone
- SNOM D717 Desk Telephone
- SNOM D725 Desk Telephone
- SNOM D735 Desk Telephone
- SNOM D785 Desk Telephone
Certification of Avaya firmware 4.1.4 for the J100 series
Certification of Yealink firmware 108.86.25.14 for th T4U series (T43U/T46U/T68U)