September 2021 Release Highlights
RingCentral Desktop and Web App, Version 21.3.25 (Release Date: September 3)
Improvements and bug fixes.
RingCentral Desktop and Web App, Version 21.3.30 (Release Date: Mid-September)
Increase of personal folder maximum from 30 to 50
Ability to attach files to messages from Dropbox
Company directory control
Headset support for HID commands - web (Open Customer Beta)
RingCentral Mobile App, Version 21.3.30 (Release: Mid-September)
In app list of Beta features
What’s new improvements
Present files from Google Drive while in a RingCentral Video meeting (Open Customer Beta)
Head Up Display (Closed Customer Beta)
RingCentral Video, Version 21.3.30 (Release: End of September)
End to End Encryption
Participant gallery support for up to 25 attendees
Show audio mute/unmute/disconnected status in self view tile
RingCentral Rooms, Version 21.3.30 (Release: End of September)
MVP Core, Version 21.3.3 (Release: September 10 through October 28)
Yealink customer configuration
Phone appearance, key assignments, and many more functions can be set for the following phone models: T57W, T54W, T53W, T53, T48S, T46S, T42S, W60P, and CP930W.
Analytics, Version 21.3.30 (Release: Mid-September)
Engage Digital, Version 21.3.5 (Release Date: September 8-10)
Engage Digital, Version 21.3.6 (Release: Late September)
Engage Digital, Version 21.3.3 (Release: Mid-August)
Instagram Direct Messaging
Supports Instagram Direct Messaging as a source with bi-directional communication between IG DM and Engage Digital agents. Available in closed Beta.
WhatsApp Embedded Sign Up
A new API which streamlines the sign up process allowing customers to onboard on their own. Available in closed Beta.
Engage Digital, Version 21.3.4 (Release: Late August)
Engage Voice, Version 21.2.3 (Release date: Early-June)
New Report Library is generally available with new documentation and training resources.
Various improvements, including bug fixes and performance of Engage Voice software.
Engage Digital, Version 21.2.6 (Release date: Mid-June)
Engage Digital, Version 21.2.7 (Release date: Late June)
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