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Release Notes > Highlights

Release Notes

April 2024 Release Highlights

Looking for another product? Explore full release notes here.

RingSense for Sales

Q1 2024 (Release date: April 12, 2024)

(Note: Feature may be visible in app as a beta feature prior to this date)

Introduced the following features:

Integration between RingSense and MS Teams to import Teams meeting recordings into RingSense.
CRM Integrations Updates

Read integration from Zendesk to RingSense

Write integration from RingSense to Zoho
Transcription of calls in Spanish

RingSense for RingCX

Q1 2024 (Release date: April 12, 2024)

Introduced the following features:

Transcription of calls in Spanish

RingSense for RingEX

Release date: April 4, 2024

Introduced the following features:

Closed captions: RingCentral Phone calls now support closed captions for accessibility needs of its users.
Live Transcription: RingCentral Phone calls now support live transcription, which can be started by recording the call. Phone users can follow along a conversation by viewing transcription during the call.

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