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Release Notes
>
Engage Digital
> April 2023
Release Notes
RingCentral Engage Digital | April 2023
Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.
Version 23.04.28
Release Date
: April 28, 2023
Added display of eligible bot while re-assigning an intervention.
Allowed real time update for thread categories
Released Engage Surveys (General Availability)
VERSION 23.04.26
Release Date
: April 26, 2023
Added display of eligible bot in task transfer.
VERSION 23.04.25
Release Date
: April 25, 2023
Added custom notification restrictions to exclude bots.
Allowed bot deactivation when there still an open intervention.
VERSION 23.04.24
Release Date
: April 24, 2023
Added signature replacement in HTML Mode.
VERSION 23.04.20
Release Date
: April 20, 2023
Improved and reordered toolbox for Engage Surveys forms
Added Estimated wait time event for Channel SDK
VERSION 23.04.19
Release Date
: April 19, 2023
Added export notification type to the new email notification alerts
VERSION 23.04.04
Release Date
: April 4, 2023
Released SLA indicators for Customer & Agent perspective (General Availability)
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