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Release Notes > Engage Digital

Release Notes

RingCentral Engage Digital

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 24.09.30

Release date: September 30, 2024

Added notifications for content sending failures or delays (beta)
Added localization support for the new Emoji widget

VERSION 24.09.25

Release date: September 25, 2024

Added support for Right-to-left display of structured messages for Engage Messaging in Android & iOS

VERSION 24.09.24

Release date: September 24, 2024

Added a role permission to prevent image download (and browse them in image gallery instead)
Removed HSM body from WhatsApp channel page

VERSION 24.09.20

Release date: September 20, 2024

Added "Show/Hide emojis" shortcut (Shift/Maj+Ctrl+E)
Added period in "API usage" report for automated exports

VERSION 24.09.18

Release date: September 18, 2024

Added events to Audit log when an identity group is updated by API

VERSION 24.09.17

Release date: September 17, 2024

Allowed to choose Excel or BI export format in automated exports

VERSION 24.09.11

Release date: September 11, 2024

Separated Reply and Reply All options for Email (beta)

VERSION 24.09.10

Release date: September 10, 2024

Added default categories for bot-only conversations in Virtual agent UI and API

VERSION 24.09.09

Release date: September 9, 2024

Improved Image Gallery to allow to browse all images of a thread or email message

VERSION 24.09.02

Release date: September 2, 2024

Added image gallery to open image attachments in a popup (beta)

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