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Release Notes > Engage Digital

Release Notes

RingCentral Engage Digital

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 2024.03.29

Release date: March 29, 2024

Added "Category" filter to Messages in automated exports

VERSION 2024.03.28

Release date: March 28, 2024

Added import of post mentions and tags in Instagram (public)
Added new conditions to Rules Engine for mention in comment and media in Instagram
Released Intelligent Virtual Agent (General Availability)
Improved Orange color display when Dark mode interface is activated

VERSION 2024.03.27

Release date: March 27, 2024

Changed Twitter branding to X/Twitter in User Interface
Updated permissions for Intelligent Virtual Agents
Changed Lithium branding to Khoros in User Interface

VERSION 2024.03.26

Release date: March 26, 2024

Released a new version of customizable Channel groups - Supervision (Open Beta)

VERSION 2024.03.25

Release date: March 25, 2024

Released Dark mode for Agent UI and Analytics (General Availability)

VERSION 2024.03.20

Release date: March 20, 2024

Added "Category" filter to Messages in manual exports
Added import of Instagram mentions posted under a media and a comment

VERSION 2024.03.19

Release date: March 19, 2024

Increased agent messages max characters to 10kb for Engage Messaging

VERSION 2024.03.06

Release date: March 6, 2024

Released Internal messaging (Open Beta)

VERSION 2024.03.04

Release date: March 4, 2024

Added auto-merge for identities from different communities when created in private reply

VERSION 2024.03.01

Release date: March 1, 2024

Added "Channel" filter to Threads in automated exports

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