Businesses must register their text usage by December 1, 2024, or outbound texts will be blocked.

Access, service, and grow your account from here.

My next steps

Action required

Your credit card on file is about to expire. Update now

Great job!

You're all caught up.

Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral?
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > Engage Digital > July 2024

Release Notes

RingCentral Engage Digital | July 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 24.07.31

Release date: July 31, 2024

Added a setting to save email as .eml file when the email body is truncated (Beta)

VERSION 24.07.30

Release date: July 30, 2024

Improved retrieval of Facebook Creative ads
Improved behavior for opening chat in full screen for Engage Messaging for Android

VERSION 24.07.26

Release date: July 26, 2024

Added a button to "Download all attachments" for emails
Added minutes to the "Time" condition for Engage Messaging targeting rules

VERSION 24.07.25

Release date: July 25, 2024

Added support for agents to send WebP stickers, MP4 (H264), AAC and 3GP files on WhatsApp

VERSION 24.07.17

Release date: July 17, 2024

Allowed agents to delete messages scheduled for later (deferred sending)
Added multiple environment support for a DialogFlow Virtual agent

VERSION 24.07.16

Release date: July 16, 2024

Removed Google Business Messages channel as discontinued by Google

VERSION 24.07.15

Release date: July 15, 2024

Added a button to allow agent to copy thread id
Added new rules engine conditions to detect ads for Facebook and Instagram

VERSION 24.07.05

Release date: July 5, 2024

Added default handover message configuration for Intelligent Virtual Agent

VERSION 24.07.04

Release date: July 4, 2024

Added configurable handover message depending on agent presence or business hours for Intelligent Virtual Agent

VERSION 24.07.02

Release date: July 2, 2024

Released Dark mode for Admin section

Download Latest