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Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.
Version 23.3.20
Release Date: 8/21/2023 to 8/27/2023
Simplified call rules
Customize how your incoming calls are handled. Specify the greetings your caller will hear, which apps and devices will ring, and what happens if you don’t answer.
Easier screen sharing
You can be sure you're selecting the right screen to share in meetings. The screens are now numbered and you'll see a yellow highlight to help you pick the right one.
Message preview
Message previews now appear in your conversation list. At a glance you can see the start of the most recent message along with who sent it.
HUD productivity tools
Track teammates’ availability by viewing their presence and custom status messages. You can also group extensions into custom folders to better organize your HUD space.
Bulk delete faxes and texts
Select multiple faxes or text conversations and delete them with a single click.
More ways to filter your calls
Filter your call history by incoming, outgoing, and missed calls.
Call waiting control
Turn call waiting on when you want to get notified of other incoming calls. Turn it off when you don’t.
Conversation list search improvements
The conversation list search field is now renamed search and no longer called a filter. We've also changed the icon and added one-click word clearing.
Test call quality
Run a virtual call simulation to test real-time call quality on the available network.
Group avatars
Your direct messages with multiple people will now feature a unique group avatar profile image that combines the people in the conversation.