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Release Notes

RingCentral Desktop and Web App | August 2023

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.
Version 23.3.20
Release Date: 8/21/2023 to 8/27/2023
  • Simplified call rules
    • Customize how your incoming calls are handled. Specify the greetings your caller will hear, which apps and devices will ring, and what happens if you don’t answer.
  • Easier screen sharing
    • You can be sure you're selecting the right screen to share in meetings. The screens are now numbered and you'll see a yellow highlight to help you pick the right one.
  • Message preview
    • Message previews now appear in your conversation list. At a glance you can see the start of the most recent message along with who sent it.
  • HUD productivity tools
    • Track teammates’ availability by viewing their presence and custom status messages. You can also group extensions into custom folders to better organize your HUD space.
  • Bulk delete faxes and texts
    • Select multiple faxes or text conversations and delete them with a single click.
  • More ways to filter your calls
    • Filter your call history by incoming, outgoing, and missed calls.
  • Call waiting control
    • Turn call waiting on when you want to get notified of other incoming calls. Turn it off when you don’t.
  • Conversation list search improvements
    • The conversation list search field is now renamed search and no longer called a filter. We've also changed the icon and added one-click word clearing.
  • Test call quality
    • Run a virtual call simulation to test real-time call quality on the available network.
  • Group avatars
    • Your direct messages with multiple people will now feature a unique group avatar profile image that combines the people in the conversation.
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