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Welcome to MyRingCentral
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Welcome to MyRingCentral
Hi, ${extension.contact.firstName}!

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes

RingCentral Desktop and Web App | August 2023

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Desktop and Web App.
Version 23.3.20
Release Date: 8/21/2023 to 8/27/2023
  • Simplified call rules
    • Customize how your incoming calls are handled. Specify the greetings your caller will hear, which apps and devices will ring, and what happens if you don’t answer.
  • Easier screen sharing
    • You can be sure you're selecting the right screen to share in meetings. The screens are now numbered and you'll see a yellow highlight to help you pick the right one.
  • Message preview
    • Message previews now appear in your conversation list. At a glance you can see the start of the most recent message along with who sent it.
  • HUD productivity tools
    • Track teammates’ availability by viewing their presence and custom status messages. You can also group extensions into custom folders to better organize your HUD space.
  • Bulk delete faxes and texts
    • Select multiple faxes or text conversations and delete them with a single click.
  • More ways to filter your calls
    • Filter your call history by incoming, outgoing, and missed calls.
  • Call waiting control
    • Turn call waiting on when you want to get notified of other incoming calls. Turn it off when you don’t.
  • Conversation list search improvements
    • The conversation list search field is now renamed search and no longer called a filter. We've also changed the icon and added one-click word clearing.
  • Test call quality
    • Run a virtual call simulation to test real-time call quality on the available network.
  • Group avatars
    • Your direct messages with multiple people will now feature a unique group avatar profile image that combines the people in the conversation.
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