Release Notes > Engage Voice
Release Notes

RingCentral Engage Voice

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Voice.
VERSION 21.1.3
Release Date: 3/15/2021
What's New
These are the 21.1.3 March Release Notes. We may provide updates on features and enhancements for Engage Voice products as we get closer to the roll out date.
RingCentral may update these Release Notes to document additional resolved and known issues.
This is the 21.1.3 March Release Note. 
The following features are being released as part of the 21.1.3 March Release. 
  • New Track Calls by Day Report
  • Engineering Improvements: The 21.1.3 March Release includes various improvements, including bug fixes and performance of Engage Voice software.
Reminder: RingCentral Office Integration with Engage Voice Platform is available for all customers. 
All customers are encouraged to start using the simplified URL -- engage.ringcentral.com -- to benefit from continued feature improvements within the RingCentral Office Integration to Engage Voice. Refer to the 20.2.1 Release Notes for reference
New features will continue to be enabled for accounts integrated with RC Office.
Interested? Send an email to ev+office@ringcentral.com and ask to be enabled with RingCentral Office.
  • New Track Number Calls by Day Report
The new report summarizes daily and yearly traffic to a dialed number (DNIS) within the specified time range. The purpose is to enable trend analysis for tracked numbers.  Tracked DNIS selections must be pre-configured under IVR administration.  
New Track Number Calls by Day Report screenshot

Bug Fixes

  • Engineering Improvements
  • The 21.1.3 Release includes various improvements, including bug fixes and performance of Engage Voice software. 
Archive
© 1999-2021 RingCentral, Inc. All rights reserved.
Close X
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.