The information needed to port your number will be collected during order creation. This includes the number you are porting (the account number is often different from your wireless phone number), your account number and PIN#/Passcode (when porting a wireless number), your physical address (no PO boxes), wireless account number and PIN (for wireless numbers).
Some carriers will require a copy of your recent phone bill, or other verification information. If this happens, we'll work with you to provide that information to the carrier and complete the porting process. Once we verify your order, we'll work with your existing carrier to port your number as quickly as possible.