Access, service, and grow your account from here.
GB
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
Search
Contact us
Recommended
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Call support
Contact sales
Search resources
Submit a case
Contact us
My next steps
0
Action required
Your credit card on file is about to expire. Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes

RingCentral Engage Digital | July 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 24.07.31

Release date: July 31, 2024

  • Added a setting to save email as .eml file when the email body is truncated (Beta)
VERSION 24.07.30
Release date: July 30, 2024
  • Improved retrieval of Facebook Creative ads
  • Improved behavior for opening chat in full screen for Engage Messaging for Android
VERSION 24.07.26
Release date: July 26, 2024
  • Added a button to "Download all attachments" for emails
  • Added minutes to the "Time" condition for Engage Messaging targeting rules
VERSION 24.07.25
Release date: July 25, 2024
  • Added support for agents to send WebP stickers, MP4 (H264), AAC and 3GP files on WhatsApp
VERSION 24.07.17
Release date: July 17, 2024
  • Allowed agents to delete messages scheduled for later (deferred sending)
  • Added multiple environment support for a DialogFlow Virtual agent
VERSION 24.07.16
Release date: July 16, 2024
  • Removed Google Business Messages channel as discontinued by Google
VERSION 24.07.15
Release date: July 15, 2024
  • Added a button to allow agent to copy thread id
  • Added new rules engine conditions to detect ads for Facebook and Instagram
VERSION 24.07.05
Release date: July 5, 2024
  • Added default handover message configuration for Intelligent Virtual Agent
VERSION 24.07.04
Release date: July 4, 2024
  • Added configurable handover message depending on agent presence or business hours for Intelligent Virtual Agent
VERSION 24.07.02
Release date: July 2, 2024
  • Released Dark mode for Admin section
Download Latest
Archive
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.