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Release Notes > Engage Digital

Release Notes

RingCentral Engage Digital

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 2024.06.26

Release date: June 26, 2024

Added messaging URL in Engage Messaging channel settings

VERSION 2024.06.25

Release date: June 25, 2024

Added digital API URL for Intelligent Virtual Agent admin page

VERSION 2024.06.24

Release date: June 24, 2024

Improved mail channel to prevent transfers sending automatic messages to original mail sender
Improved "Messages activity" analytics to update the count for the impersonated user instead of the API user
Added order by date in the interactions modal for the new customizable Channel Groups Supervision page (beta)

VERSION 2024.06.21

Release date: June 21, 2024

Added a method to use the default app langage in Engage Messaging for Android

VERSION 2024.06.19

Release date: June 19, 2024

Allowed to configure sender name for Agent notifications in Account settings
Added display of categories in the interactions modal for the new customizable Channel Groups Supervision page (beta)

VERSION 2024.06.18

Release date: June 18, 2024

Rebranded Agent Assist extension to Google Agent Assist

VERSION 2024.06.12

Release date: June 12, 2024

Added a new emoji library and widget for Agent UI (beta)

VERSION 2024.06.05

Release date: June 5, 2024

Added an option to automatic messages in channel settings to prevent first message to be sent if outside business hours message is sent

VERSION 2024.06.03

Release date: June 3, 2024

Added thread open/close events to webhooks

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