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Release Notes > Engage Digital
Release Notes

RingCentral Engage Digital

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 2024.01.31

Release Date: January 31, 2024

  • Allowed the import of ads from Instagram channel (Beta)
VERSION 2024.01.29
Release Date: January 29, 2024
  • Added a permalink to the LinkedIn user profile in the identity card
VERSION 2024.01.26
Release Date: January 26, 2024
  • Added "content_id" and  "retry" and improved the behavior of "created_at" to send the original date in Channel SDK payload
VERSION 2024.01.23
Release Date: January 23, 2024
  • Improved display of categories with long names by adding a tooltip
VERSION 2024.01.22
Release Date: January 22, 2024
  • Added identity_group_id into conversation and content API calls and in the Webhook payload
VERSION 2024.01.17
Release Date: January 17, 2024
  • Improved masking of customers PII on agent's created content (beta)
VERSION 2024.01.08
Release Date: January 8, 2024
  • Released Facebook Recommendations under Facebook channel settings
  • Added a new permission "Reply to conversations assigned to another user" in Roles and permissions
  • Added a tooltip display for case numbers under messages in Inbox view and Routing mode
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