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Release Notes > Events
Release Notes

RingCentral Events

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Events.

Release date: August 18, 2025

  • Custom layouts (beta): Create polished and professional custom production layouts that’s uniquely yours. You can edit existing layouts or build entire layouts from scratch.
    • Total control over design: Further customize how people and content show up on screen. Adjust size and position of speaker/content areas, fine-tune the spotlight area, and even the spacing between tiles.
    • Flexible tile styling: Further customize how people and content show up on screen. Choose between portrait, landscape, square aspect ratios. Customize tile edges with square, round, blob, and circle options.
    • Banner visibility: Show banners where it’s most ideal for you. You can choose to display banners on top of content or within an edge created just for banners.
    • Instant previews: Run events with confidence. Pre-visualize your layout with dummy speakers and content to ensure everything looks perfect before you go live.
Custom layouts
  • Simpler webinar setup: When creating a new webinar, users will only be able to choose Session with Studio, removing the Stage option. This is the optimal, real-time video format and empowers Speakers to deliver effective presentations without any delays, while allowing attendees to request to jump on screen to share questions live. 
Simpler webinar setup
  • Automatic enablement of Replay Area when publishing recording: When a recording is published, the Replay Area will automatically be enabled, saving organizers time from having to manually enable. The Replay Area will also automatically be disabled when the last recording of an event becomes unpublished. 
Replay area
  • Enhanced CSV Reports: Better understand your event ROI and audience engagement with the ability to select columns, added new columns with new datapoints, and more in the exportable CSV reports. 
  1. Enabled column selection in existing reports
  2. Added a new parameter to the Reports API based on the column selection feature
  3. Updated Poll report with new ‘Schedule segment’ and ‘Timestamp’ columns
  4. Updated Chat and Q&A reports with new ‘Schedule segment’ column
  5. Added new ‘All Segments’ to ‘Time Spent Online per Segment’ report dropdown
  6. Added a new banner, just above the reports, allowing organizers to more easily find the settings icon and column filters
  7. Added a new highlighted section at the top of the page for a shortcut to the Org Level Analytics.
Enhanced CSV reports
  • Analytics dashboard improvements: We’ve enhanced the Analytics navigation, redesigned some of the tabs, and also updated the post event email to allow you to more easily measure your event’s ROI and engagement.
    • Enhanced the Event -> Analytics navigation: The Event’s left navigation will be consolidated to a single “Analytics” menu option, with the following sub-tabs under Analytics:
      •   - Engagement
      •   - Reports
      •   - Registration and Attendance
      •   - Survey Builder
    • Redesigned the ‘Engagement’ tab: We’ve adjusted how ‘Polls’, ‘Expos’, ‘Chat Messages by Areas’, ‘Networking’, ‘Connections’ sections are shown depending if there are any data points. We also added a quick highlighted section at the top of the page with a shortcut to Org level analytics at the top of the page.
    • Redesigned the ‘Registration’ and ‘Attendance’ tab: We’ve simplified some widgets and charts, and also added a quick highlighted section at the top of the page with a shortcut to Org level analytics at the top of the page.
    • Updated the Post Event email: with the CTA taking the organizer to the Analytics -> Engagement page.
Analytics dashboard improvements
  • Org level analytics updates: We’ve simplified the look and feel of the Org level analytics, while also allowing you to now view events linked together in an event series.
    • Event type’ filter has been removed from all of the tabs
    • Events’ filter is introduced in the Overview, Events and the Contacts tab.
    • In the existing Events tab within Org level analytics:
      •   - The ‘Date’ and ‘Time’ column are now combined, just like on the Home page
      •   - ‘Created by’ column has been removed
      •   - ‘Average engagement score’ column has been added - indicating the average engagement score of all attendees
      •   - ‘Average time spent in event’ column has been added - indicating average time spent of all attendees
    • Event series’ has been added, under a new tab ‘Series’, displaying all series and can be expanded to view the respective events.
    • A new email will be sent out to organizers 10 days after an event ends, alerting them to the Org Level Analytics to compare the ROI & performance with other events within the organization.
Org level analytics updates
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