Downloads
Community
Systemstatus
DE
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
MVP
Message
Video
Phone
Rooms & Connector
Engage
Contact Center
DE
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
MVP
Message
Video
Phone
Rooms & Connector
Engage
Contact Center
Downloads
Community
Systemstatus
Release Notes

RingCentral Engage Digital | April 2023

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.
Version 23.04.28
Release Date: April 28, 2023
  • Added display of eligible bot while re-assigning an intervention.
  • Allowed real time update for thread categories
  • Released Engage Surveys (General Availability)
VERSION 23.04.26
Release Date: April 26, 2023
  • Added display of eligible bot in task transfer. 
VERSION 23.04.25
Release Date: April 25, 2023
  • Added custom notification restrictions to exclude bots.
  • Allowed bot deactivation when there still an open intervention.
VERSION 23.04.24
Release Date: April 24, 2023
  • Added signature replacement in HTML Mode.
VERSION 23.04.20
Release Date: April 20, 2023
  • Improved and reordered toolbox for Engage Surveys forms
  • Added Estimated wait time event for Channel SDK
VERSION 23.04.19
Release Date: April 19, 2023
  • Added export notification type to the new email notification alerts
VERSION 23.04.04
Release Date: April 4, 2023
  • Released SLA indicators for Customer & Agent perspective (General Availability)
Neueste herunterladen
Archivieren
Systemstatus
Rechtliche Hinweise
Cookie-Einstellungen
Datenschutzerklärung
Kontakt
© 1999–2022 RingCentral, Inc. Alle Rechte vorbehalten.
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.