Businesses must register their text usage as soon as possible, or outbound texting will be blocked.

Access, service, and grow your account from here.

My next steps

Action required

Your credit card on file is about to expire. Update now

Great job!

You're all caught up.

Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral?
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > RingCX

Release Notes

RingCX

Stay up to date with the latest features, improvements, and bug fixes for RingCX.

Version 24.4.2

Release date: November 2024

What’s New

This is the November Release Note Summary.

RingCentral may update these Release Notes to document additional resolved and known issues.

November Release Notes summary

Features

RCX for Salesforce BYOT: Customers using both Salesforce and RingCX can now access a RingCX voice channel while benefiting from Salesforce's native Omni and Einstein features.
Pre-Built Admin Roles: RingCX now offers three pre-built roles to streamline the process of creating new admin users: full access, agent management, and reporting only.
Analytics: Last Data Update in Reports: The Last Load Time and Timezone elements have been added to every standard report to indicate the date, time, and time zone when the data in the report was last loaded.
Analytics: New Leads Attributes: A large set of attributes has been added to describe the outbound campaign leads.
Analytics: Voice Callback Metrics: A number of callback related metrics have been added to analyze callback interactions.