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Release Notes > Highlights > December 2023

Release Notes

December 2023 Release Highlights

Looking for another product? Explore full release notes here.

RingSense for Sales

Release date: December 2023

  • UI Changes on ringsense.ringcentral.com: Aligned RingSense UI to familiar UI of RingCentral MVP 
  • Auto Scorecards and Trackers Creation: Enable automatic creation of scorecards and trackers based on specified industry to improve RingSense onboarding experience.
  • Data Redaction Support: Redaction of sensitive data from transcript based on admin defined types of sensitive data to redact 
  • Custom Vocabulary Support: Support definition of custom terms and acronyms for account to improve transcription quality
  • Minor Improvements to Filters for Calls

RingCentral Events

Release date: December 2023

  • New plans and billing page: Our new plans enable event organizers to run an unlimited number of events across the year with a maximum number of attendees per event. Users can follow their usage in the new revamped billing page. 
  • AI-categorization of Q&A: Questions can now be sorted in AI-created categories to allow organizers to answer them theme by theme. 
  • Confetti in Sessions: Session participants will now be able to send confetti on other participants’ tiles to drive higher engagement. 
  • Highlight chat and Q&A messages in Sessions: Session host can highlight chat and Q&A to appear on the video stream in session to drive higher engagement from the audience. 
  • Session layout: Session host can choose between 5 fixed layouts to structure the video tiles for all viewers. 
  • Sharing screen without being on camera in Session: This allows for a presenter to manage the slide-deck while not sharing Audio and Video with the audience. 
  • Simplification: The Event tab will not be shown anymore if there is no engagement features enabled at the event level
  • Branding: Sessions background color will now pull from the theme used throughout the event for a more consistent brand image. 

RingCentral Rooms

Version 23.4.30 (Release date: December 18, 2023)

  • Rooms for Windows now available for additional brands: BT, Frontier, ALE, Verizon, Vodafone, ACO, Atos, and MCM users can now use their own Rooms account to sign in to RingCentral Rooms meetings on Windows devices.
  • Display digital signage in any meeting room: Customers can now use their TV displays to show pre-selected content in open areas or in any meeting room while a meeting is not in session.

RingCentral Phone Firmware

Release date: Q4 2023

Please refer to tables below for release notes for firmware updates for specific phone models. In addition, refer to this article for process detail and FAQ. * Dates subject to change.

Admin

Vendor Model Firmware version Release Notes Start firmware rollout * End firmware rollout *

Cisco

6821

12.0.1

6800 12.0.1 Release Notes

Oct 16, 2023

Oct 30, 2023

Cisco

6861

12.0.1

6800 12.0.1 Release Notes

Oct 16, 2023

Oct 30, 2023

Cisco

7821

12.0.1

7800 12.0.1 Release Notes

Oct 16, 2023

Oct 30, 2023

Cisco

7841

12.0.1

7800 12.0.1 Release Notes

Oct 16, 2023

Oct 30, 2023

Cisco

8841

12.0.1

8800 12.0.1 Release Notes

Oct 16, 2023

Oct 30, 2023

Cisco

8851

12.0.1

8800 12.0.1 Release Notes

Oct 16, 2023

Oct 30, 2023

Cisco

8811

12.0.1

8800 12.0.1 Release Notes

Oct 16, 2023

Oct 30, 2023

Cisco

8861

12.0.1

8800 12.0.1 Release Notes

Oct 16, 2023

Oct 30, 2023

Poly Phones

Vendor Model Firmware version Release Notes Start firmware rollout * End firmware rollout *

Poly

CCX 400

8.1.2

Poly CCX 8.1.2 Release Notes

Oct 16, 2023

Oct 30, 2023

Poly

CCX 500

8.1.2

Poly CCX 8.1.2 Release Notes

Oct 16, 2023

Oct 30, 2023

Poly

CCX 600

8.1.2

Poly CCX 8.1.2 Release Notes

Oct 16, 2023

Oct 30, 2023

Poly

CCX 700

8.1.2

Poly CCX 8.1.2 Release Notes

Oct 16, 2023

Oct 30, 2023

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