Access, service, and grow your account from here.
Search
Contact us
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Search resources
Submit a case
Contact us
FOR SALES
FOR SUPPORT
My next steps
0
Action required
Your credit card on file is about to expire. Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes

RingCentral Engage Digital | March 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 2024.03.29

Release date: March 29, 2024

  • Added "Category" filter to Messages in automated exports
VERSION 2024.03.28
Release date: March 28, 2024
  • Added import of post mentions and tags in Instagram (public)
  • Added new conditions to Rules Engine for mention in comment and media in Instagram
  • Released Intelligent Virtual Agent (General Availability)
  • Improved Orange color display when Dark mode interface is activated 
VERSION 2024.03.27
Release date: March 27, 2024
  • Changed Twitter branding to X/Twitter in User Interface
  • Updated permissions for Intelligent Virtual Agents
  • Changed Lithium branding to Khoros in User Interface
VERSION 2024.03.26
Release date: March 26, 2024
  • Released a new version of customizable Channel groups - Supervision (Open Beta)
VERSION 2024.03.25
Release date: March 25, 2024
  • Released Dark mode for Agent UI and Analytics (General Availability)
VERSION 2024.03.20
Release date: March 20, 2024
  • Added "Category" filter to Messages in manual exports
  • Added import of Instagram mentions posted under a media and a comment
VERSION 2024.03.19
Release date: March 19, 2024
  • Increased agent messages max characters to 10kb for Engage Messaging
VERSION 2024.03.06
Release date: March 6, 2024
  • Released Internal messaging (Open Beta)
VERSION 2024.03.04
Release date: March 4, 2024
  • Added auto-merge for identities from different communities when created in private reply
VERSION 2024.03.01
Release date: March 1, 2024
  • Added "Channel" filter to Threads in automated exports
Archive
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.