If you have questions about the new SMS registration process or are experiencing issues with SMS, please click here for more details.
Download
Community
Submit an idea
Training
System Status
US
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
MVP
Message
Video
Phone
Rooms & Connector
Webinar
Engage
Contact Center
US
Australia En
Canada En
Canada Fr
France Fr
Germany De
Italy It
Singapore En
Spain Es
Portugal Pt
United Kingdom En
United States En
MVP
Message
Video
Phone
Rooms & Connector
Webinar
Engage
Contact Center
Download
Community
Submit an idea
Training
System Status
Release Notes > Engage Digital
Release Notes

RingCentral Engage Digital

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.
Version 23.01.13
Release Date: January 13, 2023
  • Added channel groups options to status filter for Agent Supervision V2 (Beta)
VERSION 23.01.12
Release Date: January 12, 2023
  • Added "Last modified" column for Engage Survey forms
VERSION 23.01.11
Release Date: January 11, 2023
  • Improved UX for last client message when using Reply assistant
VERSION 23.01.10
Release Date: January 10, 2023
  • Added engine rule condition for number of followers on Instagram
  • Released Identity management: 
    • Added Bulk-import email identities (Admin)
    • Added new filters on identity page (Admin) 
    • Added an option to exclude identity from auto-suggest (Agent)
  • Added threshold setting for SLA Indicators in channels and channel groups
  • Released Agent Supervision V2 (Beta)
VERSION 23.01.09
Release Date: January 9, 2023
  • Auto-complete interactions now use Smart Conversation Close sending delay
VERSION 23.01.03
Release Date: January 3, 2023
  • Added option to auto-open survey in webview
Download Latest
Archive
System Status
Legal
Cookie preferences
Privacy Notice
Contact us
© 1999-2022 RingCentral, Inc. All rights reserved.
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.