Businesses must register their text usage by December 1, 2024, or outbound texts will be blocked.
Access, service, and grow your account from here.
Search
Contact us
Save time by chatting, available online 24/7.
Submit a case
The most direct way to match you to the right expert on your issue. Responses within 48 hours.
Contact us
Search resources
Submit a case
Contact us
FOR SALES
FOR SUPPORT
My next steps
0
Action required
Your credit card on file is about to expire. Update now
Great job!
You're all caught up.
Check back here to make the most of your RingCentral plan.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > Highlights > January 2024

Release Notes

January 2024 Release Highlights

Looking for another product? Explore full release notes here.

RingCentral MVP Core

Version 23.3.4 (Release date: January 4 - 24, 2024)

Admin

  • DTMF Duration Passthrough: A new service parameter allowing Agents to control DTMF duration preservation via the Agent/Admin portal

RingCentral desktop and web app

Version 24.1.10 (Release date: January 2024)

  • Pop-out conversations: Now you can open conversations in individual windows, allowing you to message multiple people at once. Resize and move the windows around to see them without switching back and forth.
  • Expanded emoji library: Our emoji library just got a lot bigger.. We've added more emojis to liven up your conversations. Share your mood or sprinkle some fun into your chats with new faces, gestures, objects, and more.
  • Personalized ringtones: Instantly differentiate your calls by setting unique ringtones for your phone numbers, internal calls, or queued calls.
  • Swap calls during active call: Improved experience for swapping calls in our desktop clients

RingCentral mobile app

Version 24.1.10 (Release date: January 2024)

  • Show dialed number on iOS's incoming call screen: iOS App now supports showing dialed number on the incoming call screen 
  • Expanded emoji library: Our emoji library just got a lot bigger. We've added more emojis to liven up your conversations. Share your mood or sprinkle some fun into your chats with new faces, gestures, objects, and more.

RingCentral Phone Firmware

Release date: Q1 2024

Please refer to tables below for release notes for firmware updates for specific phone models.

* Dates subject to change.

Cisco Phones

Vendor Model Firmware version Release Notes Start firmware rollout * End firmware rollout *

Cisco

SPA122

1.4.1

SPA122 1.4.1 Release Notes

Mar 4, 2024

Mar 18, 2024

Yealink Phones

Vendor Model Firmware version Release Notes Start firmware rollout * End firmware rollout *

Yealink

W60P

77.85.25.4
(W60B - base station)

Yealink DECT v85 Release Notes

Mar 4, 2024

Mar 18, 2024

Yealink

W69P

77.85.25.4
(W60B - base station)

Yealink DECT v85 Release Notes

Mar 4, 2024

Mar 18, 2024

Yealink

CP930W

77.85.25.4
(W60B - base station)

Yealink DECT v85 Release Notes

Mar 4, 2024

Mar 18, 2024

Yealink

T42S

66.86.25.5

Release notes

Mar 4, 2024

Mar 4, 2024

Yealink T46S 66.86.25.5

Release notes

Mar 4, 2024 Mar 4, 2024
Yealink T48S 66.86.25.5

Release notes

 

Mar 4, 2024 Mar 4, 2024
Yealink T43U Coming Coming Mar 4, 2024 Mar 18, 2024
Yealink T46U Coming Coming Mar 4, 2024 Mar 18, 2024
Yealink T48U Coming Coming Mar 4, 2024 Mar 18, 2024
Yealink T53W Coming Coming Mar 4, 2024 Mar 18, 2024
Yealink T54W Coming Coming Mar 4, 2024 Mar 18, 2024
Yealink T57W Coming Coming Mar 4, 2024 Mar 18, 2024

RingCentral Events

Move Sessions moderation panel inside the menu

Release date: January 15, 2024

We’ve moved the moderation requests (attendees who are asking to be on camera) from the bottom drawer into the Moderation Panel on the left. You will see a notification on the Moderation Panel when a request comes, and you can find all the request under the “Moderation” menu item, where you can approve or deny the requests.

Engagement metrics .csv report

Release date: January 15, 2024

The new Engagement metrics .csv report provides you with all the engagement metrics in one place, allowing you to identify the most engaged attendees.

Archive
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.