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Release Notes > Highlights > September 2023

Release Notes

September 2023 Release Highlights

Looking for another product? Explore full release notes here.


Version 23.3.4 (Release date: September 27 through October 17, 2023)


  • Introducing a new SP allowing to control DTMF duration preservation and to display this SP on SCP.

Version 23.3.2, Windows (Release date: August 30 through September 20, 2023)


  • Allow admins to turn on/off auto-answer in user-level.
  • Require customers who purchase UK numbers have to provide business information verification if they haven't done it before.


  • Enable customers in any of the direct sales countries who have branch offices in Guatemala, Nicaragua, Panama and Tanzania to purchase BYOC for their users.
  • Full support (merchandisable): Poly E100 in all global countries.
  • BYOD with assisted provisioning (non-merchandisable): Yealink CP935W Available for RC EU and RC AU.

Call Handling

  • Nomadic 911 for Hard Phones allows customer admins to specify a location per Ethernet switch port.

RingCentral App

Mobile app, version 23.3.30 (Release date: September 18 through 24, 2023)

  • Message clustering: We’ve streamlined your message feed by grouping messages sent simultaneously, making it easier for you to read and respond to your conversations.
  • Echo detection and warning for mobile: Now users can get notified when their mobile devices are producing echos.
  • Shared voicemail notifications: Co-recipients now are able to receive shared voicemail notifications within the app.
  • Copy phone numbers in RC app: Phone & Inbox: An easier way to copy the phone number of the caller directly from the call log, voicemail, text, fax list.
  • Active call screen layout improvement: Get quicker access to popular in-call features like hold and transfer, with our new 3-row action button layout.

RingCentral Rooms

Version 23.3.30, Android/Windows (Release date: September 15, 2023)

  • Performance improvements and bug fixes

Version 23.3.25, Windows (Release date: September 11, 2023)

  • Windows failed to upgrade from 23.3.20 to later versions
    • If you already have 23.3.20 upgraded but you failed to upgrade to later versions by clicking upgrade from Controller or from admin portal, please do as follows: 

          1. Go to our download site and download the latest build.
          2. Install from scratch and overwrite previous build. 

      You will then perform the upgrade successfully.
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