Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you.

ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you.

ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

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Release Notes > Highlights > December 2021

Release Notes

December 2021 Release Highlights

Ringcentral app

RingCentral Desktop and Web App, Version 21.4.26 (Release Date: 12/6/2021)

RingCentral Meetings improvements to optimize app stability and allow for future performance enhancements.

RingCentral Desktop App, Version 21.4.30 (Release Date: 12/17/2021)

Standalone call window (open beta)
Keyboard shortcuts
Calendar view for tasks
After hours and voicemail settings (open beta rollout 12/1 to 1/21)
Admin in-app settings improvement
Company call routing (Roll out from 12/1 to 1/21)
Sign in with Apple ID
Bring Your Own Carrier (BYOC) Vietnam

RingCentral Mobile App, Version 21.4.30 (Release Date: 12/15/2021)

Attach videos on mobile
Head-up display (Android only)
Security fix

RINGCENTRAL VIDEO

RingCentral Video, Version 21.4.30 (Release: 12/17/2021)

RingCentral Video Outlook add-in upgrade notice

RINGCENTRAL ROOMS

RingCentral Rooms, Version 21.4.30 (Release: 12/17/2021)

Localization
Regional Settings on SW:
Upgrade and Restart from SW
Show all meetings/calendar events in RCV Rooms
Default to show all participants in Rooms

RINGCENTRAL MVP CORE

MVP Core, Version 21.4.2 (Release: December 1 through January 21)

Call handling and forwarding - user
In-app permanent admin settings
In-app experience for large accounts
Addition of Vietnam to BYOC offerings

RingCentral Phone

RingCentral Phone Desktop App, Version 21.4 (Release: 12/1/2021)

Improved emergency response locations registration.
Added ability to switch between audio devices for Citrix and VMware.
[Windows] Added support for Windows 11.
[Mac] Added support for macOS 12 Monterey.
Added ability to easily delete contacts from contact cards.
Bug fixes

MVP ANALYTICS

Analytics (Release: Mid-December)

Engage digital

Engage Digital, Version 21.4.5 (Release Date: 12/1/2021)

Routing Strategies: Ability to ‘disable’ skills-check condition in configuring Team Steps

Engage Digital, Version 21.4.6 (Release: 12/15/2021)

Localization: Added support for Spanish and German Languages
Engage DialogFlow: Pass Pictures and related metadata from Engage Digital to Engage DialogFlow

ENGAGE VOICE

Engage Voice, Version 21.4.3 (Release: 12/6/2021)

Default setting change for “Save Input for Reporting” option in the IVR Studio GET Input properties
Dialpad Display Changes into the Agent Interface
Engineering Improvements