Please review and update your billing contact information to ensure you receive all crucial billing information, updates, and notifications.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > Highlights > February 2022
Release Notes

February 2022 Release Highlights

RINGCENTRAL app
  • RingCentral Desktop & Web App, Version 22.1.20 (Release: 2/24/2022)
  • Quick contacts: Add the contacts you connect with most frequently to your Quick contacts, making it easier and faster to reach them.
  • Advanced app commandsHave incoming calls automatically open an external app or URL.
  • Group extensions: Search and call Group extensions from your Contacts tab.
  • Share files from Box: Share files in your message directly from your Box cloud storage system.
  • Meeting dial-in number localization: When a meeting is shared in a conversation, the dial-in number will be localized to the region set in your Admin Portal.
  • RingCentral Mobile App, Version 22.1.20 (Release: 2/28/2022)
RINGCENTRAL phone
  • RingCentral Phone Desktop App, Version 22.1 (Release: February 15 through March 11, 2022)
  • Added Finnish language support.
  • Improved blocked and allowed numbers management for calls, faxes, and SMS. Added the ability to block private numbers.
  • Added ability to select audio devices for Citrix and VMware (plugin update required).
  • Added a visual indication when media is optimized for Citrix and VMware.
  • Bug fixes.
RINGCENTRAL MVP CORE
  • MVP Core, Version 22.1 (Release: February 1 through March 1, 2022)
Admin Portal
  • Allow assigning numbers when deleting users
  • Performance tuning for loading phones in various areas
  • MACD Swap & reassign phone
  • Forward all company calls (FACC)
Global
  • Global MVP has added Lithuania to the list of available countries
Phones and Devices
  • Global MVP has added Lithuania to the list of available countries
Global
 Available for purchase or rental in US, Canada, & UK only
  • Yealink W76P & W79P DECT handsets
  • Yealink CP925 & CP965 conference models
  • Yealink T43U, T46U, T48U, T53W, & T54W with expansion modules
  • Poly Rove 30 & Rove 40 wireless models
  • Unify CP700 with 1 or 2 extensions
  • Unify CP700X with 0, 1, or 2 extensions
  • For assisted provisioning only: Yealink T58W & VP59P
  • MVP Core, Version 22.1 (Release: February 10 through March 22, 2022)
  • Bug fixes
Engage digital
  • Engage Digital, Version 22.1.3 (Release Date: 2/9/2022)
  • Engage Messaging: Share location feature, Preserve the position of the Title Message on iOS & Display agent name and time stamp in responses  
  • Email: Allow autocompletion for Identities controlled by Engage Digital
  • WhatsApp: Structured messages enhancements
  • Engage Digital, Version 22.1.4 (Release: 2/24/2022)
  • Agent Assist: Automated Google Agent Assist model creation
  • API: Exposed ‘no_password’ field in user API and exports
  • Engage Dialog Flow: Prevent message fallback to agent when an end-user message has more than 256 characters
  • Engage Digital: Global retention policy and Data Purge extension limited to 2 years
  • Agent Messages: ‘Anonymize’ or delete the content of a message
ENGAGE VOICE
  • Engage Voice, Version 22.1.1 (Release: 2/7/2022)
  • Engage Analytics: New ‘Copy Report URL” & ‘Copy Dashboard URL’  buttons to share Reports or Dashboards
  • Engage Analytics: New Reports and Attribute, Dashboard Enhancements & New Dashboard Timestamp feature
  • Engineering Improvements: The 22.1.1 February Release includes various improvements, including bug fixes and performance of Engage Voice software.
Archive
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.