Please review and update your billing contact information to ensure you receive all crucial billing information, updates, and notifications.

Are you using the latest version of RingCentral? 
Update your app now to enjoy the latest user experience, enhanced security, and optimal call quality.

Release Notes > Highlights > February 2021
Release Notes

February 2021 Release Highlights

Applications
RingCentral app desktop, Version 21.1.21 (Release: 2/23/21)
  • Personal folders
    • Group together relevant conversations by creating folders.
  • Task categories
    • Conveniently view, edit, remove or add a category to your tasks to stay organized and be more productive.
  • Join Microsoft Teams meeting
    • Join your Microsoft Teams meeting by clicking on the join button in your Video tab.
  • RingCentral Video iCal support
    • You can now schedule your meetings in iCal through RingCentral.
  • Code snippets improvements
    • Format your code comments to look the way you want by using bold, bullets, and more.
  • Warning before deleting files
    • Show a confirmation dialog before deleting a shared file from all conversations.
  • RingCentral Meeting display name
    • Change your display name before entering a meeting.
  • RingCentral Meetings audio dialog
    • You now have the option to mute audio and turn off video before joining a meeting.
  • Translated meeting invite
    • Your meeting invite will automatically be translated into your computer system's local language.
  • Time and date formatting
    • Create a task, event or schedule meetings using your time format of choice (24H/12H).
  • RingCentral Meeting language support
    • Your RingCentral meetings are now in the language you have set in your computer settings.
  • New user activation flow (SMB)
    • As a new user, activation leads directly to RingCentral app for setup and immediate use of the app capability.
  • Portuguese support
    • RingCentral now supports Portuguese.
  • High contrast theme
    • Make working in the app easier on your eyes by using a higher-contrast color theme.
RingCentral app mobile, Version 21.1.21 (Release: 2/23/2021)
  • Personal Meeting ID in Video
    • Easily start video meetings with your Personal Meeting ID, and share meeting info from the video tab.
  • Picture-in-Picture
    • Continue to view your meeting while you multi-task in the app.
  • Presence indicator
    • New status displays when you are "on a call" or "in a meeting."
  • Contacts shortcut
    • Easily access your contacts simply by clicking on the contacts icon on the top bar.
  • Reorganized settings (iOS only)
    • Settings are now grouped together under a new subsection.
  • Schedule meetings from a Team (RingCentral Video)
    • Easily schedule video meetings from a team or group (Android only).
  • Guest profile information (Glip Pro accounts)
    • Guest's profiles are now limited to name and email for security and privacy reasons.
  • Get the RingCentral desktop app
    • Learn how to download the RingCentral desktop app through the Help and Feedback page.
  • In-app App store review
    • Easily rate and write a review about our app on App Store without leaving the app.
  • Password visibility toggle
    • You can show or hide your password when setting up a new account.
  • Portuguese support
    • RingCentral app now supports Portuguese.
RingCentral app mobile, Version 21.1.20 (Release: 2/8/2021)
  • Personal Meeting ID in Video
    • Easily start video meetings with your Personal Meeting ID, and share meeting info from the video tab.
  • Picture-in-Picture
    • Continue to view your meeting while you multi-task in the app.
  • Presence indicator
    • New status displays when you are "on a call" or "in a meeting."
  • Contacts shortcut
    • Easily access your contacts simply by clicking on the contacts icon on the top bar.
  • Reorganized settings (iOS only)
    • Settings are now grouped together under a new subsection.
  • Schedule meetings from a Team (RingCentral Video)
    • Easily schedule video meetings from a team or group (Android only).
  • Guest profile information (Glip Pro accounts)
    • Guest's profiles are now limited to name and email for security and privacy reasons.
  • Get the RingCentral desktop app
    • Learn how to download the RingCentral desktop app through the Help and Feedback page.
  • In-app App store review
    • Easily rate and write a review about our app on App Store without leaving the app.
  • Password visibility toggle
    • You can show or hide your password when setting up a new account.
  • Portuguese support
    • RingCentral app now supports Portuguese.
RingCentral Video, Version 21.1.10 (Release: 2/4/2021)
  • Virtual Background Improvements
    • Solid background, improved quality and performance.
  • Dedicated buttons for each video layout
    • Separate buttons simplify switching between Gallery, Film strip, and Active speaker modes.
  • Updated RingCentral Video settings for RingCentral desktop app
    • Settings now include Virtual background, Weatherperson, and more audio options.
  • Updated RingCentral Video web home page buttons
    • Design is updated to match the RingCentral app video tab.
  • Show status when recording sharing in progress
    • Prevents user from clicking share twice
  • Closed captions setting persists after a meeting
    • Setting will remain enabled for subsequent meetings until disabled
RingCentral Rooms, Version 21.1.20 (Release: Late February)
Archive
OFFICE
Office Core, Version 21.1 (Release: Early February to March end)
Admin Portal
  • Message-Only, Announcement-Only, and Limited Extensions cascading menu
  • Table filter redesign
  • Sticky header, flexible menu access with independent scrolling
  • Flexible menu access with independent scrolling
  • Custom rules improvement
  • Extend phone number naming
  • Shared voicemail Beta
Global
  • Global Office South Africa
  • Language localization for Portugal Portuguese
Phones
  • Unify CP700 phone model for sale
  • Assisted provisioning for Yealink T40P phone model in US, Canada, and UK
  • Alcatel Lucent 8808/8008G CE, 8018 CE, and 8058 CE phone models for sale in Europe
  • Zero Touch Provisioning (ZTP) for Poly VVX phone models
  • Secure Voice Transport for 3rd party phones
Call Handling
  • Remote member management Beta
  • Group call pickup Beta
Office Core, Version 21.1.1 (Release: Mid February to early April)
Admin
  • Single sign-on enhancements
ANALYTICS
Analytics, Version 21.1.20 (Release: Mid February)
ENGAGE
Engage Voice, Version 21.1.1 (Release date: 2/5/2021)
  • Agent UI Label Updates
  • Engineering Improvements: The 21.1.1 Release includes various improvements, including bug fixes and performance of Engage Voice software.
Engage Voice, Version 21.1.2 (Release date: Mid February)
  • New Agent Recording URL
  • Last Agent Routing
  • New Billing Analytics
  • Engineering Improvements: The 21.1.2 Release includes various improvements, including bug fixes and performance of Engage Voice software. 
Engage Digital, Version 21.1.3 (Release date: Early February)
Engage Digital, Version 21.1.4 (Release date: Late February)
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.