Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Need SMS help? Our dedicated SMS/TCR team is here for you. Chat with a live agent, ask our community, or call 1-888-898-4591 (Opt 3). Carriers now require TCR compliance to send text messages.

Click here if you only need to receive SMS messages.

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Release Notes > Highlights > August 2020

Release Notes

August 2020 Release Highlights

Message

RingCentral Mobile App

Call log actions
- Text, call, and view call details with a single tap.
Notifications
- Easily see similar information with notifications grouped together.
Send SMS from other apps (Android only)
- Share content from other apps by sending it as text through the RingCentral app

Archive

Video

RingCentral Video

Moderator privileges
- Host can assign these when leaving a meeting.
Network quality indicator
- Shows current network performance compared to optimum.
Manage CPU load
- Enable or disable outgoing HD Video to optimize performance.
Invite menu
- Moved to participant panel to reduce viewer distraction.

RingCentral app with RingCentral Meetings

Security enhancements
- Admins can preset password settings for users scheduling meetings from inside the app.

RingCentral Meetings Rooms

Auto password entry when joining, microphone testing, waiting rooms, whiteboard touch enhancements, multiple simultaneous screen sharing, view in-meeting public chat, raise hand support.

Phone

Call Queues

Reorganized ‘Call handling’ and ‘Members’ settings, added new time-based options for ‘Business hours’ and ‘Wait time’.

RingCentral app with RingCentral Video

Call to Video
- Switch seamlessly from a call to screen sharing or a video meeting with a single tap.

Platform

RingCentral for Slack

Phone: Cisco 6821 phone model is available for purchase and assisted provisioning
Phones: Unify CP205, CP400, CP600 phones models are available for purchase and assisted provisioning

RingCentral for Smarsh

Archive your RingCentral SMS data to Smarsh via RingCentral Archiver.

Admin

Adoption and Usage analytics
- Added app version information to message and video pages.
Customize notifications
- Add a logo and message to user service notifications.
Admin Portal enhancements
- Copy existing settings onto a new user, bulk upload phone numbers, improved table search, home page shortcuts for multisite accounts, and a consolidated phone numbers tab.
Global Number Porting
- Request porting of international numbers in the Admin Portal.