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Release Notes > Engage Digital > November 2024

Release Notes

RingCentral Engage Digital | November 2024

Stay up to date with the latest features, improvements, and bug fixes for RingCentral Engage Digital.

VERSION 24.11.29

Release date: November 29, 2024

Added a copy button to insert the default value for Postmark e-mail address in Email channel settings
Disabled "time between messages" when related option is disabled in Channel settings

VERSION 24.11.28

Release date: November 28, 2024

Allowed to download all attachments even if several identical filenames

VERSION 24.11.25

Release date: November 25, 2024

Adapted the column separator in the import template of Identities import to match the account's language setting

VERSION 24.11.22

Release date: November 22, 2024

Released synchronization error display via a visual indicator in thread list and a new "content_sync_error" in inbox queries and search to identify unsent messages

VERSION 24.11.21

Release date: November 21, 2024

Added a thread parameter for API to block text input to improve chatbot flow for Engage Messaging (Web, Android, iOS)

VERSION 24.11.19

Release date: November 19, 2024

Added links between threads when a sub-thread is created for X/Twitter when replying with another identity

VERSION 24.11.14

Release date: November 14, 2024

Released "X/Twitter rate limit alert" in Alert notifications in Admin to warn administrators when sending quota limits are exceeded
Released the new Emoji widget feature for all users

VERSION 24.11.13

Release date: November 13, 2024

Added "Hide message content in typing indicator" in Admin Security to hide the visitor content before it is sent to Engage Messaging

VERSION 24.11.12

Release date: November 12, 2024

Reintroduced the "Export chat graphics" button in Analytics

VERSION 24.11.08

Release date: November 8, 2024

Allowed to send a message containing just the agent's signature
Reintroduced realtime synchronization for X/Twitter direct messages

VERSION 24.11.07

Release date: November 7, 2024

Added configurable column separator option to manual and automated exports

VERSION 24.11.06

Release date: November 6, 2024

Added hyperlink support on iOS 18 for Engage Messaging for iOS

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