Upgrading your RingCentral Meetings Webinar to RingCentral Webinar

Last updated on March 15, 2022

Table of contents

Admin tasks

We will be moving RingCentral Meetings Webinars to RingCentral Webinar as part of the migration process. In order to access RingCentral Webinar, you must be on the RingCentral desktop app or web. To upgrade to the RingCentral app, follow Upgrading to the RingCentral app.

Managing RingCentral Meetings Webinar and RingCentral Webinar settings

During the migrations, you will have a brief period to manage both types of Webinars (RingCentral Meetings Webinar and RingCentral Webinar) and their settings in the Admin Portal.
  1. Sign in to your RingCentral online account as an admin.
  2. Select Meetings from the top navigation bar. 
  3. Choose either RingCentral Video or RingCentral Meetings from the dropdown menu.
  4. Select Webinar settings from the left pane.
Webinar settings for admins in RingCentral online account

Before migrating to RingCentral Webinar

1. Download cloud webinar recordings

The RingCentral Webinar is replacing RingCentral Meetings Webinar. To ensure your users save their previously recorded webinars they’d like to keep, instruct them to sign in to the RingCentral online account and download the desired recordings.
 
As an Admin, you can also download the RingCentral Meetings Webinar recordings yourself so that when your users complete the transition to RingCentral Webinar, you can still access these recordings yourself. This can be useful for compliance purposes.

2. Download RingCentral Meetings Webinar Reports

To ensure your users with RingCentral Meetings Webinar licenses save their webinar reports, instruct them to Generate a RingCentral Webinar Report in their RingCentral online account.

3. Wrap up or cancel your scheduled webinars in RingCentral Meetings Webinar

Make sure your users wrap up all webinars they have scheduled using RingCentral Meetings Webinars. They can do this by either running those webinars or canceling them. Once they do this, guide them to schedule future webinars using the RingCentral Webinar, which they can access using the RingCentral desktop app.

Steps to complete migration

1. Uninstall the RingCentral Meetings app and install the RingCentral app

Make sure your users are using the latest RingCentral app. If you are still in the process of migrating from RingCentral Meetings to the RingCentral app, visit the Admin guide for upgrading your RingCentral experience for more information.

2. Ensure your device is compatible with RingCentral Webinar

Before you start migrating, you need to check if your devices are compatible with RingCentral Webinar.

3. Schedule canceled RingCentral Meetings Webinars in RingCentral Webinar

After your users sign in to the RingCentral desktop app, they can now schedule their webinars in the Webinar menu via the left-hand pane.
Important notes:
  • Before deleting or canceling a webinar in your RingCentral online account, make sure to copy all important information needed for rescheduling the webinar in RingCentral Webinar.
  • During the transition, you can only manually reschedule your upcoming webinars from RingCentral Meetings Webinar to RingCentral Webinar in the RingCentral app.

Getting started with RingCentral Webinar

As host and cohost

User tasks

If you currently have RingCentral Meetings Webinar, we will also be migrating you over to RingCentral Webinar. Your company admins will perform most of the required steps for this migration, but you must also perform the required steps to ensure your webinars run as expected.

Managing RingCentral Meetings Webinar and RingCentral Webinar settings

During the migrations, you will have a brief period to manage both types of Webinars (RingCentral Meetings Webinar and RingCentral Webinar) and their settings in your RingCentral online account.
  1. Sign in to your RingCentral online account.
  2. Select More from the top navigation bar. 
  3. Select RingCentral Video > My Webinars from the left pane to manage your RingCentral Webinar settings.

    Note: Clicking My Webinars under RingCentral Video will redirect you to the RingCentral app. Make sure you have migrated to the RingCentral app and activated your RingCentral Webinar license before proceeding.
  4. Select RingCentral Meetings > My Webinars from the left pane to manage your RingCentral Meetings Webinar settings. 
Webinar settings for users in RingCentral online account

Before migrating to the RingCentral app

1. Download cloud webinar recordings

The RingCentral Webinar is replacing RingCentral Meetings Webinar. To ensure you save previously recorded webinars you’d like to keep, sign in to your RingCentral online account and download the desired recordings.
 
Note: Once the transition to RingCentral Webinar is complete, you cannot access your cloud webinar recordings.

2. Download RingCentral Meetings Webinar Reports

Download and save your RingCentral Meetings Webinar reports by generating a RingCentral Webinar Report in your RingCentral online account.

3. Cancel your scheduled webinars in RingCentral Meetings Webinar

Make sure to wrap up all webinars scheduled in the RingCentral Meetings app. You can run or cancel all upcoming webinars created in the RingCentral Meetings app and manually reschedule them in the RingCentral app. 

Steps to complete migration

1. Ensure your device is compatible with RingCentral Webinar

Before you start migrating, you need to check if your devices are compatible with RingCentral Webinar.

2. Uninstall the RingCentral Meetings app and install the RingCentral app

Make sure you are using the latest RingCentral app. If you are still in the process of migrating from RingCentral Meetings to the RingCentral app, visit User guide for upgrading your RingCentral experience for more information.

3. Sign in to the RingCentral app

You will receive an email notification to sign in to the RingCentral app to use RingCentral Webinar. Click the link in the email sent to you, then sign in to your account. You will be redirected to the RingCentral app, and from there, you can follow the tutorial to RingCentral Webinar.
Important notes:
  • Before deleting or canceling a webinar in your RingCentral online account, make sure to copy all important information needed for rescheduling the webinar in RingCentral Webinar.
  • During the transition, you can only manually reschedule your upcoming webinars from RingCentral Meetings Webinar to RingCentral Webinar in the RingCentral app.

Getting started with RingCentral Webinar

As host and cohost
© 1999-2022 RingCentral, Inc. All rights reserved.
Close X
Thanks!
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.