• Understanding the Phone interface
    • Intro to Phone in the RingCentral app
    • Navigating the Phone interface in the RingCentral app desktop and web
  • Making or taking calls
    • Setting up your RingCentral app desktop and web to receive queue calls
    • Making a call in the RingCentral app desktop and web
    • Taking a call in the RingCentral app desktop and web
    • Handling multiple calls in the RingCentral app desktop and web
    • Flipping a call in the RingCentral app desktop and web
    • Switching a call between desktop and phone in the RingCentral app
    • Starting a conference call in the RingCentral app desktop and web
  • Using RingOut®
    • Intro to RingOut®
    • Enabling and using RingOut in the RingCentral app desktop and web
  • Using the HUD
    • Enabling the HUD in the RingCentral app desktop and web
    • Using the HUD in the RingCentral app desktop and web
    • Adding an extension to your HUD in the RingCentral app desktop and web
    • Managing your HUD extensions in the RingCentral app desktop and web
    • Monitoring calls for other extensions in the RingCentral app desktop and web
    • Calling on behalf of another user in the RingCentral app desktop and web
    • Starting a conference call using the HUD in the RingCentral app desktop and web
    • Notifying members there’s a parked call in the RingCentral app desktop and web
    • Adding a park location in your HUD in the RingCentral app desktop and web
    • Getting desktop notifications for a parked call in the RingCentral app desktop and web
    • Deleting a park location in your HUD in the RingCentral app desktop and web
    • Transferring calls using the HUD in the RingCentral app for desktop and web
  • Understanding the dialpad and call controls
    • Using the dialpad in the RingCentral app
    • Understanding call controls in the RingCentral app desktop and web
    • Using Call to Video in the RingCentral app desktop and web
    • Switching between call audio sources in the RingCentral app
    • Parking and retrieving a call in the RingCentral app
    • Transferring a call in the RingCentral app desktop and web
  • Managing your call history
    • Viewing your call history in the RingCentral app
    • Deleting your call history in the RingCentral app
    • Managing call history entries in the RingCentral app desktop and web
    • Viewing call recordings in the RingCentral app
  • Managing voicemails
    • Managing your voicemails in the RingCentral app desktop and web
  • Managing text messages
    • Sending a text message in the RingCentral app desktop and web
    • Sending a group text message in the RingCentral app desktop and web
    • Managing text messages in the RingCentral app desktop and web
  • Managing faxes
    • Sending and receiving a fax in the RingCentral app desktop and web
    • Managing faxes in the RingCentral app desktop and web
  • Managing your Phone settings
    • Configuring phone settings in the RingCentral app desktop and web
    • Using the Click-to-Dial feature in the RingCentral app desktop and web
    • Configuring your work hours in the RingCentral app desktop and web
    • Setting up user call forwarding in the RingCentral app desktop and web
    • Setting up your voicemail in the RingCentral app desktop and web
  • Citrix VDI integration
    • Citrix VDI integration system requirements
    • Using Citrix VDI integration in the RingCentral desktop and web
    • How do I optimize my calls for Citrix?
  • VMware VDI integration
    • Using VMware VDI integration in the RingCentral app desktop
    • VMware VDI integration system requirements